Shipping and returns
March 2023 - Due to family bereavement I am now only shipping orders once a week - this may result in a delay in shipping your order - please bear this in mind when ordering. Thank you for your patience
As most of our products are handmade by us, some orders can take some time. We aim to ship all orders within 5 working days. Please contact us before ordering if you require items earlier. Please note orders are only shipped on Tuesdays and Thursdays.
|Mainland UK||Europe||USA||Rest of World|
|Royal Mail 48hr £2.60||0-499g £4||0-499g £12||0-499g £8|
|Royal Mail 24hr £4.95||500g+ £12||500g+ £20||500g+ £12|
FREE over £30
International costs are based on order weight and deliveries should arrive within 3-17 working days from the date of dispatch. Please allow 10 additional for your parcel to arrive for domestic orders and up to 32 days for international orders before placing a missing package query, this is the minimum time frame required by the Royal Mail before we are allowed to place a missing parcel claim. We do not take any responsibility for any import duty that may apply on international orders.
What do you mean you want to send something back?!! Oh well... if you must!
We are happy to accept returns so long as we are notified and the item returned to us in a saleable condition within 14 days of receipt. We are unable to refund shipping costs.
Please contact us via email in the first instance to obtain return confirmation: firstname.lastname@example.org then ship returned item along with details of your order and reason for return to:
Tabitha Eve, 292 North Road, Cardiff, CF14 3BN