Shipping and returns
As most of our products are handmade in our Studio in South Wales, some orders can take some time. We aim to ship all orders within 1-3 working days. Please contact us before ordering if you require items earlier. Please note orders are only shipped on Tuesdays and Thursdays.
|Mainland UK||Europe||USA||Rest of World|
|Royal Mail 48hr £2.60||0-499g £4||0-499g £12||0-499g £8|
|Royal Mail 24hr £4.95||500g+ £12||500g+ £20||500g+ £12|
FREE over £40
International costs are based on order weight and deliveries should arrive within 3-17 working days from the date of dispatch. Please allow 10 additional for your parcel to arrive for domestic orders and up to 32 days for international orders before placing a missing package query, this is the minimum time frame required by the Royal Mail before we are allowed to place a missing parcel claim. We do not take any responsibility for any import duty that may apply on international orders.
What do you mean you want to send something back?!! Oh well... if you must!
We are happy to accept returns so long as we are notified and the item returned to us in a saleable condition within 14 days of receipt. We are unable to refund shipping costs.
Please contact us via email in the first instance to obtain return confirmation: email@example.com then ship returned item along with details of your order and reason for return to:
Tabitha Eve, Unit 4 Maritime Offices, Woodland Terrace, Pontypridd, CF37 1DZ